SCL Unites Kanoo's Money Services, Creating Cost & Efficiency Savings

5th July 2010 04:15pm

UltraPoS System Installed Across Kanoo's UK Estate To Boost Profitability & Convenience

Kanoo Travel (UK) Ltd, the specialist in tailor-made luxury holidays, has deployed SCL's renowned UltraPoS automation system within all of its 26 UK travel offices and retail branches. Eliminating manual processes, increasing office efficiencies and speeding up transaction times, UltraPoS is delivering a faster, more convenient and positive customer experience in the travel agency's on-site bureaux de change.

In addition, UltraPoS's web-based format will provide a real-time single view across Kanoo's entire estate including its American Express branded travel shops and Kanoo branded bureaux de change. Allowing the central management of in-branch exchange rates, stock levels and prices, this enables it to make faster, more informed commercial decisions thereby aiding competitiveness and service agility.

Affording new levels of versatility, UltraPoS, also supports a whole range of additional services and products on one core platform. Since its introduction, UltraPoS has enabled Kanoo to consolidate and manage all of its money services from a single system, including:

Furthermore, as an American Express franchise partner, Kanoo is able to offer card members a range of benefits such as emergency cheque cashing and credit card cash advances, all using the same UltraPoS system.

Warren Joy, UK General Manager for Kanoo, comments, "Delivering competitive travel money services is a key differentiator for us. UltraPoS enables us to offer a wide range of complimentary products to our customers; providing them with a one stop shop for all their travel needs. These added-value services provide us with more profitable revenue streams; boosting our return on investment and providing a more attractive consumer proposition. UltraPoS also offers us a range of real-time reports, allowing us to realise tangible cost and efficiency savings."

Warren adds, "Not only is the system easy to operate, implementation and roll-out was also straight forward. SCL's team worked closely with our travel money consultants to ensure that the platform was configured to meet our precise, and often demanding, requirements. Consequently, we now have what is effectively a bespoke system that caters for all of our needs - with minimum investment and maximum profit and return."

Ray Stanton, Managing Director of SCL said: "The ease of use and versatility of UltraPoS is ideal for multi-branch, multi-service travel retailers such as Kanoo. Not only does it provide them with a more flexible and efficient service, it allows the tracking of all turnover, profit and stock movements across the whole UK estate. It has been customised in many ways to ensure that Kanoo can run their foreign exchange business more efficiently, and unlock even more service benefits as its business expands in the UK and across Europe."